Store Policies

We do not ship internationally.  Shipping is only within the United States.

Shipping to Puerto Rico, Alaska & Hawaii if item can be shipped via USPS Priority Mail Services.  Contact us for shipping/handling rates prior to purchase if listing indicates other for a shipping method.

We offer shipping to APO/FPO addresses if item can be shipped via USPS Priority Mail Services.  Contact us for shipping/handling rates prior to purchase if listing indicates other for a shipping method.

We ship daily on Monday thru Friday, via FedEx Home Delivery, or USPS Priority Mail Services, depending on weight and location.  All purchases are shipped within 2 business days from date of payment.  Please choose the shipping method you prefer at checkout.


Returns/Cancellations

Orders cancelled after payment is made and before shipment of merchandise are subject to a 5% cancellation fee.  If we are notified and can cancel your order before payment is processed, no fees will apply.

If you wish to return undamaged merchandise in its original box and/or packaging, please contact us at (870) 698-2140 or e-mail us at returns@deanbakerwholesaleco.com for authorization within 3 business days of receipt of shipment.

All returns must be authorized within 3 business days of receipt of shipment.  All authorized returns must be sent back to us within 5 calendar days of return approval to our shipping department.  Returns received after that time will not be refundable.  Any package received without prior authorization for return will be refused and the customer is responsible for any return postage prior to sending package back.

Merchandise must be in its original condition...not damaged, used, or altered in any way.

The customer is responsible for all shipping charges and they are non-refundable.

A 15% restocking fee will be assessed on all items returned to cover credit card payment and gateway charges as well as restocking costs.

After the product has been returned and inspected, we will issue your refund.  All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the return.

Please return merchandise with a copy of the original invoice to:

For additional information, please contact us at customerservice@deanbakerwholesaleco.com


Privacy Policy

Dean Baker Wholesale Co. is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to unsubscribe@deanbakerwholesaleco.com with 'unsubscribe' as the subject line.

Dean Baker Wholesale Co. does not sell, trade or rent your personal information to others.  Customer information is only used for the purpose of processing orders.


Security Policy

Your payment and personal information is always safe with us.  Dean Baker Wholesale Co. uses the latest technology known as SSL (Secure Sockets Layer) provided by GeoTrust to secure all transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.  Site security is checked daily.

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